1. Terms & Conditions
By placing an order with Tuning Developments, the buyer acknowledges and accepts all terms and conditions listed below. Tuning Developments reserves the right to make changes to its website and terms and conditions at any time. Tuning Developments reserve the right to refund or refuse any order.
2. Shipping
Tuning Developments advises all customers to check products as soon as they arrive. If any damage has occurred in transit you must reject the parcel and explain to the courier you are not accepting the item. Tuning Developments will then replace the product ASAP. In stock items usually ship within 24 hours during business hours after receipt of order. Tuning Developments does not guarantee on time delivery for out of stock items. An item showing as ‘Available’ online could be available from in house stock or from a supplier. Any delays will be reported to you within 48 hours during business hours. Any expected shipment dates given to customers are approximate. Out of stock items will be placed on backorder.
3. Warning
All parts sold by Tuning Developments (except for approved road legal parts) are racing parts for off road use only. Installation of some parts may void the warranty on your vehicle. Tuning Developments shall not be liable for any damages that might be claimed as a result of the failure of any part, including claims for delay, loss of profits, or labour. Tuning Developments shall not be liable for any damage or injury to persons or property resulting from improper installation or misuse of any part. If it appears that a customer has received an incorrect part, Tuning Developments must be notified and given a chance to supply the correct part. If a customer fits an incorrect part in such case, Tuning Developments will not be held responsible. Tuning Developments will not cover any loss in profit or labour due to errors in shipping, packaging, and/or extended delays for backorder items. Tuning Developments shall not be held accountable for any misconception or disappointment associated with any product.
4. Special Orders
Tuning Developments will determine special order items. Special ordered items cannot be cancelled or returned. Any special order item is non-refundable. Tuning Developments advises customers to check if a product is a special order item before placing the order.
5. Finance
Tuning Developments offers finance via PayL8R. The minimum order amount is £300. Some products from our catalogue are excluded, please contact us to confirm before placing your order. Finance is only available for UK customers. Discount codes cannot be used on orders paid by finance. Finance cannot be used in conjunction with any existing offers.
6. Cancellations
Any order which is cancelled with Tuning Developments once the order is in processing will be subject to a 20% (Twenty percent) re stocking fee. Any special order item cannot be cancelled.
7. Returns
All items returned are subject to a 20% (Twenty percent) restocking fee. Returns are not accepted on ignition systems, computers, electrical units, bulbs, lighting accessories, software, special orders and custom orders. All other returns or exchanges are accepted within 14 days after date of invoice. Any returns must be clearly marked as return packages and Tuning Developments must be notified prior to returning otherwise the package will be refused. All returns must be unused, in the same condition as sold to the buyer and in its original packaging. Returned parts with missing packaging, instructions, or parts may be rejected. No returns or exchanges will be allowed if the item shows signs of having been installed, damaged or modified. Wheels and tyres which have been mounted are not returnable.
8. Refunds
Tuning Developments reserves the right to charge the customer shipping and handling costs for a returned item. A refund, exchange or core return will not be made until all items are returned to Tuning Developments. Shipping and handling charges are non-refundable. Refunds will only be made to original payment method or by company credit note. Refused shipments sent back to Tuning Developments do not constitute a refund or credit.
9. International Orders
All orders outside of UK must be paid in full by bank wire transfer before any order will be processed. All foreign orders are final. No returns will be accepted therefore it is the buyer’s responsibility to order the correct part. Tuning Developments does not guarantee proper fitment for buyers foreign vehicle as all parts sold by Tuning Developments are made for the Japanese and/or UK domestic market unless stated otherwise.
10. Warranty
All products sold by Tuning Developments are only subject to the manufacturer’s warranty conditions. Manufacturer warranty will not be honoured if the customers mishandling, abuse or faulty installation causes any defect. Tuning Developments will assist the buyer in dealing with the manufacturer in the event of a warranty claim. Tuning Developments can supply a manufacturer’s warranty documentation upon request. The manufacturer’s say is final with any warranty claim. If a product is deemed faulty, the buyer will pay for all shipping costs. Tuning Developments will only accept a warranty return if the purchaser supplies a receipt of installation from a licensed garage. Parts installed by a non-licensed garage will render the warranty claim as void. Please note some products carry no warranty due to their off road use only nature. Any work carried out by third parties will be at the responsibility of the customer.
11. Privacy Policy
Tuning Developments use your personal information to fulfil your requests and serve you better. We do not share your personal details with outside third parties without your consent. We adopt careful procedures to protect your personal information. We reserve the right to use or disclose your personal information in certain circumstances such as to satisfy a legal request or protect our property.
